Back To News/PR Index | | New Comcast Spectacor Brand Defines Next Generation of Live Event Experiences for Fans | Spectra Teams Multiple Disciplines to Serve All Aspects of Event and Venue Management | Comcast Spectacor (as of June 2) now consists of three primary businesses: the Philadelphia Flyers, the Wells Fargo Center and the new Spectra. In turn Spectra will consist of three divisions: Venue Management (formerly Global Spectrum), Food Services & Hospitality (formerly Ovations Food Services) and Ticketing & Fan Engagement (formerly Paciolan). With a combined 300-plus clients at more than 400 global properties that host millions of visitors each year, Spectra looks to transform the way venues present live events. Bringing its proven expertise across multiple disciplines and with resolute attention to every, single detail, Spectra will partner with its clients to create extraordinary experiences for their customers. “Spectra is all about creating unforgettable moments for fans,” said Dave Scott, President of Comcast Spectacor. “We can do that best with all services under one umbrella to provide end-to-end solutions for venues, redefining fan experiences everywhere.” The
Spectra Advantage
Bundled Spectra services are also supporting locations like the PPL Center (Allentown, Pa.), Alaska Airlines Arena (Anchorage, Alaska), the Crown Complex (Fayetteville, N.C.), the Cross Insurance Arena (Portland, Maine) and Florida State University’s Tucker Center. At the Iowa Events Center in Des Moines all three Spectra divisions are already engaged. In Des Moines, this bundled approach has resulted in significant increases across the board: gross Convention Center revenues up to 64 percent over nine years; number of events up 31 percent since 2012; online ticketing revenue up 52 percent and total tickets sold up 25 percent since 2012; and food and beverage revenue up 63 percent in the arena and 18 percent in the convention center since 2012. “Engaging all three divisions of Spectra to manage the Iowa Events Center operations has proven to be a home run for Polk County. The financial return, the synergies of common goals, and the unified customer service strategy is first class,” said Supervisor Angela Connolly, Chair of the Polk County Board of Supervisors. “As a single company, I expect that Spectra’s ‘one team’ approach will only grow stronger, which is so important for venues like ours.” The
Divisions
At Spectra Food Services & Hospitality, the mantra is its Everything Fresh™ philosophy. This division delivers the industry’s most innovative and profitable food services and hospitality management solutions including merchandise management, facility design, marketing and branding, purchasing, consulting and pre-opening, and data and analytics. Specializing in services for sports venues, convention centers and cultural attractions, fairs and entertainment, gaming and hotels, Spectra Food Services & Hospitality serves over 250,000 events and 30 million guests each year throughout North America. Spectra Ticketing & Fan Engagement is a leader in ticketing and CRM (customer relationship management), fundraising, marketing services, data analytics, and corporate partnerships. With 35 years of experience delivering superior customer services, revenue growth and life-long fan and patron relationships, Spectra Ticketing & Fan Engagement manages more than 120 million ticket sales per year for live entertainment organizations across the country. Primary markets include college athletics, professional sports and arenas, arts venues and performing arts centers. About
Spectra
Comcast Spectacor is part of Comcast Corporation, a Fortune 50 media and technology company that operates Comcast Cable and NBCUniversal. Headquartered in Philadelphia, Pa., Comcast Spectacor also owns and operates the National Hockey League’s Philadelphia Flyers and the Wells Fargo Center venue. Visit us at ComcastSpectacor.com, PhiladelphiaFlyers.com and WellsFargoCenterPhilly.com for more information. Media:
|