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CustomerCount(SM)
Partners with Five9
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Indianapolis,
IN – February 2017 / Newsmaker Alert / CustomerCount(SM),
the cloud-based customer feedback management system, has announced that
it has teamed with Five9, a leading
provider of cloud software for the enterprise contact center market. The
new alliance will allow contact centers using Five9’s integrated technology
capabilities to take advantage of CustomerCount’s online surveys. The partnership
between the two companies exemplifies CustomerCount’s robust platform,
which touches customers at every step of the customers’ life cycle from
acquisition through ongoing servicing.
Robert
Kobek, RRP, President of CustomerCount, says, “We are proud to become part
of Five9’s extensive cadre of partners including leading CRM software,
analytics, workforce management, performance management solutions and telephony
providers. Our software offers advanced metrics, up-to-date analytics and
customizable reports which are essential to contact center management and
success.”
“We
are thrilled that CustomerCount has joined the Five9 ISV partner program
to offer their integrated solutions, and its valuable customer experience
analytics, to a broader group of companies,” said Dan Burkland, EVP Global
Sales and Services, Five9.
About
CustomerCount(SM)
CustomerCount
is a feature-rich, cloud based survey solution providing intuitive real-time
reporting and detailed dynamic data gathering capabilities to support process
improvement efforts, build customer loyalty and improve ROI. CustomerCount
was initially designed for the hospitality and contact center industries
and is now used by organizations across numerous different vertical markets
and industries. For more information, visit www.customercount.com; follow
them at CustomerCount.com/blog
on Twitter @CustomerCount
or Facebook.com/CustomerCount.
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Contacts:
Bob
Kobek
CustomerCount
317-816-6000
ext 100
or
Georgi
Bohrod (Media)
GBG
& Associates
619-255-1661 |
