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CustomerCount®
Partners with Sun Hospitality Resort Services
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Will Design
and Implement Survey to Measure Employee Satisfaction
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Indianapolis,
IN – July 2015 / Newsmaker Alert / CustomerCount®,
the online enterprise customer feedback system, is set to design and implement
an Employee Satisfaction Survey for Sun
Hospitality Resort Services, Myrtle Beach, South Carolina. Sun Hospitality
is a provider of housekeeping services to vacation resort properties throughout
the central and eastern region of the U.S. The company plans to use the
information gathered from the survey to identify and develop strategies
to maintain and increase employee loyalty and in turn, capture more customer
loyalty.
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Current
research shows a strong correlation between highly engaged employees and
customer loyalty, and Sun Hospitality’s business policy aligns with this
belief. The company will use CustomerCount’s intuitive customer feedback
system to collect, measure and report employee feedback. Survey feedback
combined with research, will be used to implement the best possible employee
engagement for the best employee/customer connection.
According
to David Fries, President and Chief Operating Officer, “Sun believes that
a spirit of cooperation and a strong sense of accountability among employees
provides a positive vacation experience for resort owners and guests. Our
use of the CustomerCount system will keep us in touch with our employees
who are located in various geographical areas.”
CustomerCount’s
branded, customized online surveys can be adapted to measure any universe
from customers and prospects to members and employees. Through the use
of innovative, technological architecture, CustomerCount provides clients
with ongoing customized updates to survey content. Report formats and other
features are easily and quickly accommodated. Clients can view their data
on most any handheld electronic device so data is easily accessible wherever
the client may be.
About
Sun Hospitality Resort Services
Sun
Hospitality Resort Services is a turn-key housekeeping services provider
located in Myrtle Beach, South Carolina. The company provides services
specific to the needs and conditions of vacation resort properties, offering
a complete range of services to meet the housekeeping needs of any vacation
resort. Sun Hospitality is committed to delivering professional and personal
accountability while directing the most effect resort services offered
in the industry. Visit www.sunhospitality.com.
About
CustomerCount®
Robert
Kobek, President of Mobius VP, LLC, developed CustomerCount®,
an enterprise customer feedback system, as a flexible system providing
intuitive real time reporting, fast turnaround on updates, and detailed
and dynamic data gathering. The comprehensive reporting is used for process
and improvement and customer loyalty to improve the bottom line. The system
is the only feedback system designed specifically for the leisure travel
industry. The system customizes survey questions to address any issue and
incorporates current statistics and trends from the latest industry research.
Visit www.CustomerCount.com.
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Contacts:
Bob
Kobek
CustomerCount
317-816-6000
or
Georgi
Bohrod (Media)
GBG
& Associates
619-255-1661 |