Back To News/PR Index | | Robert Kobek Engaged to Moderate and Speak at PACE Washington Summit | CustomerCount® President Tapped to Lead Discussions at the Consumer Protection and Risk Management Focused Conference | | PACE (Professional Association for Customer Engagement) is the only non-profit trade organization dedicated exclusively to the advancement of companies that use a multi-channel approach to engaging their customers, both business to business and business to consumer. These channels include contact centers, email, chat, social media, web and text. Each Fall PACE holds the Washington Summit where regulators speak directly to attendees about the latest changes in consumer protection and risk management. Members have the opportunity to hear from representatives of agencies such as the FTC, FCC, CFPB and State Attorneys General. We are proud to have a strong presence at this important event, said Kobek. If you engage with customers, this conference is for you. It is the only conference that gives you the insight to make the changes necessary in your business to stay compliant and decrease risk. We are looking forward to moderating the Summit and meeting with our colleagues at PACE to show them our continually updated survey technology which now is mobile friendly with the latest in text search technology, continued Kobek. At CustomerCount we know that measurement is the key to managing call center performance, decreasing risk and enhancing customer loyalty. Our innovative technology provides ongoing customized updates to survey content, and quickly and easily accommodates report formats and other features which are key to risk management. About
Robert Kobek and CustomerCount®
For more information on CustomerCount, visit www.CustomerCount.com For
more information on the PACE Summit visit www.PaceAssociation.com/p/cm/ld/fid=598
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