Cay Selects Equiant to Service Mortgage Loan
Maintenance Fee Receivables
AZ – June 2017 / Newsmaker Alert / Timescape Resorts LLC dba Calyspo
Cay Resorts and Calypso Cay Vacation Villas Owners Association Inc. of
Kissimmee, Fla., have selected Equiant
of Scottsdale, Ariz., to service mortgage loan and maintenance fee receivables.
“The servicing platform, technology and overall cost-effectiveness that
Equiant delivers were the driving factors,” says Joanna Meyer, chief financial
officer for Calypso Cay Resorts.
the three months since the transfer, Meyer has been extremely pleased with
Equiant’s commitment to customer service and the ease-of-use of their technology.
“Equiant’s team was very thorough and made the conversion process quite
painless,” she says. “Senior-level staff members were on site during the
entire process, which gave us the opportunity to clarify procedures, train
staff and acclimate them to the new servicing platform. The transition
went very smoothly.”
are thrilled to work with the management team at Calyspo Cay to deliver
best-in-class services to their owners,” says Peter Moody, Equiant’s vice
president of business development. “Their dedication to providing a seamless
payment process with maximum data security is a natural fit with Equiant.”
Cay Vacation Villas offers spacious one-, two- and three-bedroom villas
with large dining areas, full kitchens, entertainment centers and comfortably
furnished living rooms. Resort amenities include two pools, a pool deck
with full-service pool bar, a sports court, a beach volleyball court, an
18-hole miniature course, and a daily schedule of activities and events.
Adding to the resort’s tropical atmosphere is a lushly landscaped picnic
area with a patio, gas grills and background music. In 2016, the resort
opened Castaway Cove Adventure Park, which features a 300-foot zip line,
extreme air jumpers, a rock climbing wall, rope quest challenge with slide,
and a water balloon battle station providing hours of thrilling, family
friendly recreation. Located just a few miles from popular local theme
parks, Calypso Cay provides guests with peace and calm in their private
villas after a day at one of the many exciting nearby attractions.
recent years, Equiant has invested heavily to improve both functionality
and security for its clients. The company stores all customer data at a
Tier IV Gold data center, considered the most secure facility in the United
States, and also has the technology to facilitate electronic processing
of documents and loan servicing. Additionally, Equiant’s new Platform as
a Service (PaaS) model allows clients to service their accounts in-house
using the industry’s most advanced technology.
learn more about Equiant’s technology solutions for servicing mortgages,
maintenance fees and other receivables as well as document custody, call
Moody at 480-636-4888.
is one of the leading timeshare servicers in the United States with a serviced
portfolio that exceeds $1.3 billion and includes more than 125,000 individual
consumer loans and 400,000 dues-related accounts. Equiant’s product suite
includes receivables and maintenance fee servicing, invoicing and payment
processing, point of sale merchant processing, delinquency control, on-site
transitional staffing, document custody, trustee services, and analytic
reporting. Learn more at Equiant.com.
more information, contact:
of Business Development