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| Grand Pacific Resorts Honored with Three Awards at ARDA World 2015 | including ARDA’s most prestigious ACE Award | Grand
Pacific Resorts associate Randy Chapin won the coveted ARDA Circle of
Excellence (ACE) Spirit of Hospitality Award. Chapin has served as
the General Manager at Carlsbad Inn Beach Resort for 25 years, making him
a standout candidate for an award that recognizes commitment, loyalty,
and a history of superior performance.
Jim Watkins, owner of the resort’s hotel added, “Randy is a tireless promoter of people, tourism, hospitality, and timeshare. In his 25 years of service he has demonstrated true leadership and a commitment to help others succeed.” Holly Ansley, General Manager of Grand Pacific Palisades Resort & Hotel, won Resort Manager. According to her colleagues, Holly handles countless responsibilities with a genuine heart for hospitality that goes above and beyond the standard. Her leadership style inspires trust and respect, and she demonstrates true commitment to owners, guests, and associates. Tina Kalberg, Front Desk Manager of Channel Island Shores, won Resort Department Manager. In her position, Tina is often referred to as the “manager of first impressions,” and she is truly deserving of that title. Tina sets a positive tone for the entire resort through her hospitality, work ethic, and desire to create extraordinary memories for every owner and guest. Grand Pacific Resorts associates were also named as finalists in 10 Resort Management categories:
Nigel Lobo, Chief Operating Officer at Grand Pacific Resort Management congratulated the winners and finalists, saying, “Your outstanding performance, enthusiasm, and passion is the foundation of this honorable recognition and is truly appreciated. This proud moment is a reflection of our dedication to enriching lives by creating experiences worth sharing for the tens of thousands of families we have the privilege to serve each year!” Grand Pacific Resorts is one of the oldest and largest timeshare vacation ownership companies based in California. Serving more than 70,000 owner-families every year, Grand Pacific has developed and manages timeshare resorts in the United States and Canada. For more information, visit www.GrandPacificResorts.com or email sweeks@gpresorts.com. Contact:
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David
Brown, Co-President of Grand Pacific Resorts, proudly accepted the award
on Chapin’s behalf. “Randy’s nickname is ‘Mayor of Carlsbad Inn.’ His gracious
manner and willingness to always take the extra time to listen makes him
the favorite of our timeshare homeowners, associates, guests and the local
community.”