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Tourism Industry Needs Help Connecting with Customers; Local Measure Launches in the U.S. to Provide Unique Customer Intelligence Solution
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Tourism Industry Needs Help Connecting with Customers;
Local Measure Launches in the U.S. to Provide
Unique Customer Intelligence Solution
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Miami, FL – November 2015 / Newsmaker Alert / Local Measure, an Australian company newly launched in the United States, is the world’s leading location-based platform for hotels and tourism-related businesses to capture and curate valuable insights expressed over social media to better understand and connect with their customers and stakeholders.

Already successful in Europe and across Asia-Pacific – with clients including Virgin Hotels, Accor, Wet’n’Wild Las Vegas and Qantas, among other big brands – Local Measure is inviting American hotels and tourist attractions to try its unique customer intelligence platform.

“Finding, connecting and communicating with the right stakeholders while they are on property and as their perceptions are being formed is still extremely difficult. Local Measure enables hotel managers, marketers and corporate staff to see what customers and influencers are posting about on social media in a specific location – even if the content doesn’t mention the brand or location by name,” says Ian-Michael Farkas, Local Measure’s VP of America who is heading up the U.S. team.

Ninety three percent* of marketers use social media for business purposes but the consensus is that engagement is low and many businesses think they could be doing a better job but don’t know how.

By acknowledging and responding to the growing appetite for customer intelligence and location-specific social media analytics, Local Measure – through its proprietary technology suite – helps hotels, malls, airlines, and attractions across multiple regions extract valuable customer insights from publicly shared social media posts. Businesses using it can find and build brand advocates or defuse issues that would otherwise go undiscovered.

“Bringing Local Measure’s solutions to U.S. travel businesses is the next, natural step. We have attracted an unrivalled group of talented experts and advisors and a proven track record of success in Asia Pacific and Europe. Now is the right time to take it all to the States,” says Jonathan Barouch, founder and CEO of Local Measure.

Farkas adds, “Hotels and travel organizations using Local Measure are saving time and money because they are finding the right opportunities to engage with guests while they are on the property. This helps them to build meaningful customer connections and drive loyalty.”

Local Measure has ambitious plans for its new division because the U.S. is one of the most active social media markets in the world. In the last 12 months Local Measure has doubled its employee headcount and tripled its revenue, enabling international growth. The company has opened new offices in Singapore and London as well as in Miami, where the U.S. division is headquartered.

Its new advisory board includes: Alan Moss, Vice President Online Sales Americas from Google (U.S.); Phil Richardson, Senior Product Director from Salesforce.com (U.S.); John Mims, former Senior Vice President Worldwide Sales and Marketing at Las Vegas Sands Corp (Singapore); and leading private investor Bart Swanson (U.K.).

Click here for more information and to set up a demo of Local Measure.

About Local Measure
Local Measure helps businesses understand and manage the customer conversations and influencers at their locations, hotels, malls and event venues. Local Measure merges local content, social media and mobile technology, to provide some of the world’s largest businesses and brands with live access to data, rich content and analytics at a local level.

For more information about Local Measure, visit the website and follow the company on Facebook and @localmeasure on Twitter.

Notes to Editors

*www.fastcompany.com/3021749/work-smart/10-surprising-social-media-statistics-that-will-make-you-rethink-your-social-stra

The U.S. team is already making traction. Businesses currently using Local Measure’s solutions include: Accor Hotels, Wet’n’Wild Las Vegas and Virgin Hotels.

Contact:
Klick Communications
Kate Talbot
310-745-3778

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Publishing Dates: 11/03/15 – 01/03/16
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