Back
To News/PR Index
|
|
Louvre
Hotels Group Selects
the
MICROS OPERA 9™ Reservation System for its
Tulip Branded Hotels
|
Columbia,
MD – June 2014 / Newsmaker Alert / MICROS
Systems, Inc. (NASDAQ: MCRS), a leading provider of information
technology solutions for the hospitality and retail industries, is
pleased to announce that the Louvre
Hotels Group has replaced its legacy reservation system in more than
220 of its Tulip branded hotels (Tulip Inn, Golden Tulip and Royal Tulip)
with the MICROS OPERA 9™ Reservation System (ORS), bringing all 1,100 Louvre
Hotels Group properties into the global multi-property, SaaS-based (Software
as a Service) OPERA Enterprise Solution for distribution. In addition,
over 800 of these properties in 43 countries are already using the integrated
property management functions of the OPERA Enterprise Solution.
|
|
The
MICROS OPERA 9 platform centralizes bookings through all electronic distribution
channels, including web booking, Global Distribution Systems (GDS), channel
management, and voice service centers. MICROS created a totally customized
user interface for Tulip reservation and revenue management associates,
making the transition to the new reservation system effortless. With the
addition of the Tulip branded hotels, the Louvre Hotel Group’s expanded
MICROS ORS now supports over 3,000 users from all over the world.
“The
MICROS OPERA Enterprise Solution has provided Louvre Hotels Group a superior
technology platform on which to centralize our complete enterprise,” stated
Thierry Guiraudios, CIO Louvre Hotels Group. “The addition of the Tulip
branded hotels to the reservation system finally unifies all of our properties
onto a single platform, allowing Louvre to more effectively manage its
room inventory and distribution. MICROS OPERA 9 allows us to take advantage
of next generation technologies that prepare us for the future.”
“Moving
all our brands to a single reservation platform was a natural progression
for us,” stated Chinmai Sharma, VP Revenue & Distribution of Louvre
Hotels Group. “Micros is a trusted partner and they were able to deliver
all the customized enhancements we had requested before deploying the Opera
9 platform for our Tulip branded hotels. We now have the benefit of streamlining
our distribution operations, agile CRS enhancements, cross-sell functionality
within brands and finally an easy ability to develop a more robust customer
database”
“We
are pleased to expand and strengthen our partnership with the Louvre Hotels
Group, and are thrilled that Louvre is taking advantage of our next generation
OPERA 9 platform,” stated Kaweh Niroomand, President of MICROS EAME. “MICROS
OPERA 9 is enabling our hotel clients to easily update their current OPERA
Enterprise Solution with next generation technology and browser agnostic
user interfaces, including mobile applications.”
About
Louvre Hotels Group
Following
their respective purchase by Starwood Capital in 2005 and 2009, the alliance
between Louvre Hotels and Golden Tulip became Louvre Hotels Group (www.louvrehotels.com)
in April 2011, making it a leader in the global hospitality market with
more than 1,100 hotels in 47 countries ranging from 1 to 5 stars. The Group,
established in 1976, now counts 6 brands: Première Classe, Campanile,
Kyriad, Tulip Inn, Golden Tulip and Royal Tulip Luxury Hotels.
About
MICROS Systems, Inc.
MICROS
Systems, Inc. provides leading enterprise-wide applications, services and
hardware for the hospitality and retail industries. Serving an extensive
portfolio of clients worldwide, MICROS solutions are utilized in hotels,
casinos, table and quick service restaurants, retail, leisure and entertainment,
fuel and convenience, cruise, and travel operations in more than 180 countries,
and on all seven continents. MICROS combines its industry knowledge and
expertise to provide cloud-based, mobile and on premise solutions that
allow its clients to streamline operations and successfully engage their
customers.
MICROS
applications include point of sale, property management, central systems,
business intelligence, eCommerce, loyalty, CRM, loss prevention, distributed
order management, labor management, inventory management, and merchandise
planning solutions. MICROS services include hosting and SaaS, platform
implementation and integration, strategic business consulting, interactive
marketing, design services including creative and user experience, and
managed services. MICROS stock is traded through NASDAQ under the symbol
MCRS.
For
more information on MICROS and its advanced information technology solutions
for the hospitality and retail industries, please contact Louise Casamento,
Vice President of Marketing at 443-285-8144 or 866-287-4736. You can also
visit the MICROS website at www.micros.com
or send an email to info@micros.com.
Follow MICROS on Facebook,
LinkedIn,
YouTube,
and the MICROS Blog.
|
Contact:
Louise
J. Casamento
Vice
President of Marketing
Phone:
443-285-8144 |