with timely and compelling content, all three workshops will offer invaluable
educational opportunities to hospitality revenue and operational professionals
looking to drive incremental revenue while providing superior guest experience.
The workshops will be held at the Metro Toronto Convention Centre, SOUTH
Building (222 Bremner Blvd), Room 711.
Workshops hosted by Nor1:
Merchandising: The Happy Confluence of Revenue Management and Digital Marketing
Chris LaRose, Vice President, Marketing Support Services, Hilton Hotels & Resorts
Alex Kadota, Director of Revenue Management, Downtown Grand Hotel
Lori Kiel, Chief Revenue and Marketing Officer, The Kessler Collection
A revenue management commitment to a merchandising program is just the start. Now revenue management needs to work with rooms, reservations and operations to make sure the brand or property keeps its promises to guests. What does it take to successfully deliver great guest experiences and drive revenue in the cross-functional world of hotel merchandising?
Sue Murphy, Director of Revenue Management, Pinnacle Entertainment
Colin Jones, Director of Revenue Management Development, AccorHotels
Imtiaz Ali, Regional Director of Revenue and Distribution, Highgate Hotels
Direct-booking leisure travelers aren’t the only guests who respond to merchandising offers; third party bookers, business travelers, group attendees and members of loyalty programs all want to enhance their stay, and are willing to pay for it too. How can a successful merchandising program design offers for different segments while taking into account contractual obligations and program entitlements?
Kathleen Mallery, Senior Director Revenue Optimization Americas, Carlson Rezidor Hotel Group
Michelle Woodley, Executive Vice President, Preferred Hotels & Resorts
Visit us at Booth 21 during ROC on June 28th.
Meet with us during HITEC June 26th – 29th. Contact Sales@nor1.com to schedule an appointment.
Nor1 is creating the fusion between technology and guest experience. It’s that combination of expertise and skill that have set Nor1 apart and continues to attract technology’s most distinguished investors such as SAP, Goldman Sachs and Accel Partners. For more information, please visit www.Nor1.com.