Back To News/PR Index | | UAE’s Danat Hotels & Resorts Boost Revenue and Increase Front Desk Efficiencies Thanks to Nor1’s eStandby Upselling Product | Rapid Deployment of eStandby in the Region Now Helps More than 100 Properties in the UAE, Including Danat’s Distinctive Hotels, Maximize Premium Inventory | Danat Hotels & Resorts is the upscale hotel division of the National Corporation of Tourism and Hotels (NCT&H). Nor1’s upsell solutions have helped hoteliers generate more than $500 million dollars in ancillary revenue worldwide. “Together, Nor1 and Danat are providing our distinctive city and resort properties with the tools to further delight their valued guests by providing upgrade opportunities to their hotels’ premium inventory,’ said Walid Harouni - Hotels Division Director at National Corporation for Tourism and Hotels. He concluded, “Our work with Nor1 has resulted in a significantly increased uptake of higher room products, all booked pre-arrival – meaning not just added revenue, but greater Front Desk staff efficiencies as well.” Danat Hotels & Resorts interfaces with Nor1’s eStandby system via the SynXis booking engine, and the Nor1/MICROS two-way interface. The two-way interface provides still more operational efficiencies, as guest upgrades are automatically awarded, and guest status updated, via the properties’ Property Management System (PMS). “We are delighted and appreciative to partner with Danat Hotels & Resorts,” said Jeff Down, Nor 1’s Vice President of Business Development for EMEA, based in London. He concluded, “We look forward to continuing to exceed all expectations for the eStandby product, and to expanding our partnership with this distinguished UAE hotel leader in the future.” In
an era of rising customer acquisition costs, shrinking revenues at the
hands of third party intermediaries and eroding guest loyalty, hoteliers
have sought a solution to allow them to “push” relevant, timely offers
and communications, engaging guests in real-time and generating revenue
not just during a hotel stay – but throughout their entire trip.
About
Nor1, Inc.
Nor1 is creating the fusion between technology and guest experience. It’s that combination of expertise and skill that have set Nor1 apart and continues to attract technology’s most distinguished investors such as Concur (CNQR), Goldman Sachs and Accel Partners. For more information, please visit www.nor1.com. About
Danat Hotels & Resorts
Danat’s portfolio of upscale UAE hotels offers a selection of luxury city and resort properties, each reflecting the individuality and distinctive style of the local traditions. Guests at each destination will encounter the international ambience and superb service today’s traveler has come to expect. Media
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