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| StayNTouch Brings Mobility and Operational Efficiencies to the Chalet View Lodge | StayNTouch’s Rover PMS helps engage guests and achieve cost savings | Located just 54 miles from Reno, Chalet View is one-of-a-kind boutique resort captures one of Northern California’s most beautiful natural environments. The resort installed StayNTouch’s Rover PMS solution in November, 2015 and has since experienced both higher guest satisfaction and operational efficiencies as a result. “We are a uniquely interactive and guest-focused hotel that prides itself on superior guest service, delivered every day,” said Alex Hickman, Managing Partner. “Our property allows guests flexibility and choice, and we are pleased to partner with technology providers that allow our customers the freedom to experience our hotel and services on their terms. Thanks to the StayNTouch PMS solution, we have been able to focus on providing service to our guests anywhere on the property, even as we reap the rewards of increased operating efficiencies and cost savings back of the house. StayNTouch provided exactly the technology solution we were looking for.” StayNTouch offers hotels the opportunity to integrate three cloud-solutions on one platform:
Since its inception in 2013, StayNTouch has signed close to a hundred high profile properties and is currently deployed in select cities in the U.S and Europe. The company sees continued growth in these regions, and near-term expansion in Asia. About
StayNTouch
The company’s PMS Mobile Overlay brings mobility to both hotel staff and guests in order to drive guest revenue while enhancing the guest experience. Via any tablet or touch device, Guest Service and Housekeeping have mobile access to PMS via a touch-optimized interface. Guests, from their smart phone, can self check-in and out, view room bill and receive upgrade promotions. StayNTouch dramatically streamlines operations and increases margins, and revolutionizes how the hotels connect and engage their guests and how guests experience their hotels. StayNTouch partners with many of the most forward thinking brands in the industry, including Yotel, Great Wolf Hotels and Resorts, Zoku Amsterdam and the Fontainebleau Miami Beach. Learn more by visiting www.stayntouch.com. About
Chalet View Lodge
The resort boasts fifty guest rooms, suites and cabins that provide access to an unrivaled mountain sanctuary. Outside your room sits thousands of acres of National Forest, with trails leading directly from the resort. Inside you’ll enjoy luxuriously appointed guest quarters with all the accouterments of fine living. You’ll also enjoy complimentary Wi-Fi, flat screen televisions, and all of the other in-room amenities that you’d expect from a 4-star boutique resort. Awaken your appetite for discovery after a good night’s rest and a palate-pleasing hot buffet breakfast including coffee, tea and fresh juice (fee). Kitchen+Bar, the resorts award-winning restaurant presents guests and local friends with a diverse blend of updated yet unpretentious classics in the regional American culinary tradition and there’s a brew pub and Starbucks coffee bar. Other amenities include an outdoor pool and Murad Inclusive Health Spa offering massages and treatments (fee). Parking is free. Contact:
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