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TSA
Enables the Marriott Moscow Novy Arbat to
Achieve
a Close to 4% RevPar Impact in Less than Two Months
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TSA
Solutions Upsell Programs Support the Hotel with Dramatic Increases in
Revenue, Conversion, and RevPAR
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Moscow
– February 2016 / Newsmaker Alert / Continuing its accelerated expansion
worldwide, TSA Solutions has
implemented its Front Desk Upselling program to support the 234-room Marriott
Moscow in enhancing upselling revenues, building RevPAR and promoting increased
guest satisfaction.
In
less than two months since implementing the program, the hotel has seen
tremendous results – including 1.7 million Rubles in total upsell revenue,
and a close to 4% impact on RevPAR.
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Management
attributes the results to the breadth and flexibility of TSA’s program,
including its front desk-training component. General Manager Guy Godet
said, “We are delighted with the results of our partnership with TSA in
such a short time, across the categories of revenue generation, building
RevPAR, staff training and increasing guest satisfaction. Working with
TSA is a win-win on all fronts and we look forward to even bigger things
in the weeks ahead.”
As
the undisputed innovator in the upselling space, TSA Solutions is committed
to forming long-term working relationships that result in mutual success.
TSA’s Front Desk Upselling programs combine proven training techniques
with daily and monthly performance measurement tools, reports and monthly
planning and strategy meetings, to ensure ongoing success and high ROI.
A dedicated TSA Performance Consultant stays engaged for the duration of
the partnership – both onsite and remotely.
Andre
Kaufmann, TSA’s Director of Business Development Eastern & Central
Europe, said, “We are extremely excited to be working with the Marriott
Moscow Novy Ardat and to see their measureable progress in such a short
time. Working together on a day to day basis to enhance the property’s
ability to generate more revenue and enhance guest satisfaction at the
same time, we’re committed to the hotel’s success, short term as well as
in the future.”
Klaus
Kohlmayr, TSA’s Chief Commercial Officer, added, “We are delighted to positively
impact the performace of the Marriott Moscow Novy Aradat on many levels
through our upselling programs - as we have done for multiple Marriott
properties around the world. 2016 is off to a fast start for TSA, as we
continue to grow in Europe and Asia as well as The United States - building
on a history of value creation to innovate our products and services to
meet the needs of hoteliers in all market segments. We look forward to
sharing more good news about our growth throughout the year.”
For
more information, visit www.tsa-solutions.com.
About
TSA Solutions
TSA
Solutions is the worldwide leader in hotel upselling solutions. TSA helps
nearly 1,000 hotel partners in 70 countries achieve measurable and sustainable
increases in incremental revenue and RevPAR – capturing more than $200
million USD in annual incremental revenue, with an average ADR increase
of 2%. With no upfront investment cost for the majority of its programs,
TSA’s technology, training, and performance management tools also supports
hotels’ efforts to increase guest satisfaction and boost personnel retention.
TSA
is also building intuitive new technology applications to drive business
for hoteliers, as it helps them adapt to rapidly changing marketplace conditions.
TSA
continues to evolve its solutions to support hoteliers in capturing even
more incremental revenue, with programs in reservations, sales, restaurant/bar.
Founded
in 1987, TSA Solutions is headquartered in Singapore and maintains operations
throughout Asia-Pacific, the Middle East, Europe and North America.
About
the Marriott Moscow Novy Arbat
Moscow
Marriott Hotel Novy Arbat opened end of February 2015 and is Marriott International’s
eighth hotel in Moscow. Located near the Moscow River in the bustling heart
of the city, the hotel has a prime position on the landmark Novy Arbat
Street leading towards the Kremlin and Red Square.
With
234 modern guestrooms, including the luxurious Novy Arbat Suite, featuring
the New York Steakhouse restaurant, lobby-bar Gostinar and soon to open
Yoko Japanese restaurant and sushi bar by Novikov. Hotel facilities also
include a well-equipped fitness club, a convenient business center and
four modern meeting and event spaces.
To
join the ongoing Marriott conversation, like us on Facebook.
For more information or reservations, please visit our website at www.moscowmarriotthotel.com.
Press
Contact:
Marjorie
Gonzalez
TSA
Solutions
Michael
Frenkel
MFC
PR
212-808-6559
for
TSA Solutions |