|
TSA
Solutions Grows Rapidly by Helping
Hotels
Boost Revenues Through Strategic Upselling
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Now with presence
on four continents, the upselling leader has close to 1,000 hotel
partners in
70 countries, as its Front Desk Upselling (FDU) program
delivers more
than $200,000,000 annually
|
Minneapolis,
MN – October 2015 / Newsmaker Alert / With guest acquisition costs
and other factors continuing to pressure revenues[1],
TSA
Solutions has helped hotels maximize the potential of strategic upselling,
generating more than $200,000,000 annually for nearly 1,000 hotel partners
in more than 70 countries. Building on the rapid adoption of its FDU program,
TSA has grown its presence on four continents, servicing hotels in five
continents, speaking more than 13 languages. And the company believes even
faster growth is ahead.
Klaus
Kohlmayr, TSA’s Chief Commercial Officer, said, “TSA’s growth is continuing
to accelerate, demonstrating the value of TSA’s FDU and other upselling
approaches to help counteract trends that are challenging hotel revenues
in all parts of the world.” He concluded, “As hotels continue to see rising
margin pressures, more and more properties are tapping into the significant
incremental revenue streams we can deliver – and we are preparing to introduce
new innovations that will help our clients grow revenues even more quickly.
We look forward to announcing these new products in the months ahead.”
TSA
Solutions was founded in Singapore as a hotel training company in 1987.
Since then, it has developed into a full service upselling provider that
helps some of the world’s most distinctive properties increase revenues
and guest satisfaction through a combination of online tools, performance
management reporting, consulting and training.
Patrick
Wimble, Director Commercial Performance, AMEA, InterContinental Hotels
Group said: “TSA is recognized as one of the leaders for what they do,
and deservedly so, because simply put, the ROI is there. TSA is continually
offering strategy and tactics for upselling and revenue maximization, constantly
looking at ways to drive that additional revenue, while delivering absolute
value to the guest.”
As
the undisputed innovator in the upselling space with more than 85% partner’s
renewal rate, TSA Solutions is committed to forming long-term working relationships
that result in mutual success. TSA’s Front Desk Upselling programs combine
proven training techniques with daily and monthly performance measurement
tools, reports and monthly planning and strategy meetings, to ensure ongoing
success and high ROI. A dedicated TSA Performance Consultant stays engaged
for the duration of the partnership – both onsite and remotely.
For
more information, visit www.tsa-solutions.com.
About
TSA Solutions
TSA
Solutions is the worldwide leader in hotel upselling solutions. TSA helps
nearly 1,000 hotel partners in 70 countries achieve measurable and sustainable
increases in incremental revenue and RevPAR – capturing more than $200
million USD in annual incremental revenue, with an average ADR increase
of 2%. With no upfront investment cost for the majority of its programs,
TSA’s technology, training, and performance management tools also supports
hotels’ efforts to increase guest satisfaction and boost personnel retention.
TSA
is also building intuitive new technology applications to drive business
for hoteliers, as it helps them adapt to rapidly changing marketplace conditions.
TSA continues to evolve its solutions to support hoteliers in capturing
even more incremental revenue, with programs in reservations, sales, restaurant/bar.
Founded
in 1987, TSA Solutions is headquartered in Singapore and maintains operations
throughout Asia-Pacific, the Middle East, Europe and North America.
[1]
www.tnooz.com/article/major-study-hotel-spending-guest-acquisition-outpacing-revenue-growth
Press
Contact:
Marjorie
Gonzalez
TSA
Solutions
Michael
Frenkel
MFC
PR
212-808-6559 |