Atlanta, GA
– March 2015 / Newsmaker Alert / hotel
SystemsPro,
a provider of high performance business solutions for hotels and hotel
company owners, announced a re-energized company launch for 2015. The company,
founded in 1994 will emphasize strongly-focused customer service teams
and product innovations guided by Lana Perkins, CHA, hotel SystemsPro
founder. Click here
for more information on hotel SystemsPro
products.
Personal
Service and Solutions for Sales and Revenue, Facilities Management, and
Guest Service.
“Client
success is our inspiration and first priority,” said Perkins, Founder and
President of hotel SystemsPro.
“The company is entering 2015 with a new vision and re-energized operations
that reflect our expanded customer-centric focus. At heart, we are hoteliers
who provide solutions and services to hoteliers.” Perkins took over as
sole owner of hotel SystemsPro
on January 15. The company is a leading provider of ASP-based enterprise
solutions for Sales and Revenue, Facilities Management, and Guest Service.
“We
reorganized our team members and empowered them to act proactively to ensure
our customers have their questions answered and needs met quickly,” Perkins
said. “A high percentage of hotel SystemsPro
staff have earned CHA certifications. Going forward our clients will be
served by multi-tasking professionals who understand their challenges.”
hotel
SystemsPro
reorganized staff into three new departments:
-
Hotel
Performance Team works closely with customers to personally ensure
they achieve the best results possible with hotel SystemsPro
hospitality business solutions.
-
Customer
Satisfaction Team assists clients with any request. The Customer
Satisfaction team, led by Daphne Dickson, are hospitality professionals
trained to share best practices, assist with technical support and product
features, and conduct product demonstrations and training.
-
Development
Team, led by Dr. Lloyd Palmer, develops advanced hotel business solutions
for successful properties. When Palmer joined hotel SystemsPro
in June 2014, he set an aggressive development schedule to release a new
business solution every six months. The team recently rolled out its first
innovation, @YourServicePro™ for interactive mobile guest services.
“We encourage
our customers – present and future – to call us for information on @YourServicePro™
or any other hotel SystemsPro
solution,” said Perkins. “We value client feedback and rely on it to inspire
effective new functionality for our systems. As we move into 2015, our
message is that we’ve re-energized hotel SystemsPro
to put customer success front and center in all that we do.”
About
hotel SystemsPro
hotel
SystemsPro
is an client-centric, award-winning technology innovator founded in 1996.
Over 90% of its employees have hotel operational and sales backgrounds.
The company’s solutions and services help hotel operators and multi-property
hotel groups efficiently manage assets, increase sales, and reduce operating
costs. hotel SystemsPro’s
tailored solutions scale across all property types and any flag. Its staff
provides professional, personalized online training at no additional cost.
hotel
SystemsPro
works closely with management companies and owners to implement secure
data protection processes. We make our clients’ staff and assets more productive.
Products include:
hotel
SalesPro, a web-based multi-property enterprise sales and catering
system. Its scalable functionality increases sales efficiency for hotel
chains and independent properties.
hotel
Sales & CateringPro, a comprehensive catering software system which
enables operators to maximize productivity and cut administrative inefficiencies.
The system greatly improves internal and external communications of an
entire catering organization.
hotel
ServicePro, an affordable hotel maintenance and guest recovery solution
that preserves property asset value and improves guest service. It automates
the communication, scheduling, tracking and reporting of tasks that surround
guest requests, best practices, safety requirements, preventive maintenance
and equipment management.
hotel
WebSpace, an online marketing solution that enables properties to tailor
their web presence and attract more business. It converts browsers to buyers
on search engines like Google, Yahoo, and Bing.
For
more information, please visit www.hotelsystemspro.com.
Contact:
hotel SystemsPro
Katherine
Stewart
VP
of Hotel Performance
Phone:
877-263-3645
Email: sales@hotelsystemspro.com
www.hotelSystemsPro.com
|
Media Contact:
Julie
Keyser-Squires, APR
Softscribe Inc.
for hotel SystemsPro
Phone: 404-256-5512
www.SoftscribeInc.com |