| | Driven
by Hudson’s ongoing commitment to enhancing the traveler experience and
leveraging digital innovation, the new automated retail concept aims to
create a contactless, 24/7 retailing destination that’s all about putting
the right products in the right places. By partnering with globally-recognized
brands as well as emerging and local brands, travelers will have a diverse
selection of specialty retail products to shop for, reminiscent of a miniature
shopping mall within the confines of the airport retail space.
“Automated retail provides us with an avenue to recreate the strong sense of place associated with our stores within the confines of a smaller, non-traditional footprint|–|all while capitalizing on the dwell time, exposure, and convenience the airport environment affords,” said Brian Quinn, Executive Vice President and Chief Operating Officer of Hudson. “For the traveler, this translates to more variety and accessibility to the quality brands they are accustomed to seeing in an environment that enables them to shop on their own schedules.” After launching first at Myrtle Beach International Airport (MYR) on March 26, automated retail will continue to roll-out to other leading travel destinations such as Chicago Midway International Airport (MDW) and Norman Y. Mineta San Jose International Airport (SJC) in the coming months. “Passengers at MYR will benefit from a seamless shopping experience, thanks to the introduction of Hudson’s new automated retail program,” said Scott Van Moppes, Director of Myrtle Beach International Airport. “Hudson continues to deliver excellence in its concessions program at MYR and we’re excited to be the first location to offer their newest retail experience.” Not
Your Average Airport Vending Machine
Travelers will find the ADA-compliant machines clustered together in groups of two or more in freestanding locations throughout the concourse or in some instances, built directly into the Hudson storefront for ultimate convenience. Next to the machines, easy-to-use interactive touchscreens sealed with an anti-microbial shield will showcase merchandise images and extensive product information. In concepts that feature eyewear brands, personalized augmented reality (AR) technology installed directly into the machine’s interface will allow travelers a fully-immersive, virtual try-on experience that enables them to browse and find the perfect pair of frames for the occasion. In the event travelers should need assistance or have questions throughout their shopping journey, Hudson team members on-site at nearby stores will be eager and available to provide their Traveler’s Best Friend service. Creating
A Brand Oasis For Travelers
Each concept will be distinctively unique, from the merchandising selection to the brands represented. Featuring the hottest top-sellers and a selection of exclusive products not traditionally found in Hudson-operated specialty stores, travelers will find must-have items from leading brands which can include:
This unique brand versatility, doubling as a brand incubator, will enable Hudson to test brands before deciding to develop them into a standalone specialty store, as well as explore developmental opportunities with smaller airports where specialty retail offerings can be limited by space and enplanement levels. Redefining
Personalized and Digital Convenience
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