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Los
Angeles, CA – May 2019 / Newsmaker Alert / INTELITY™,
the provider of the broadest hospitality technology platform, announced
today that it is unifying its back-office systems to reveal a more comprehensive
solution. The expansion of INTELITY
Staff will also feature a new and improved user interface designed
to meet cross-departmental needs and seamlessly connect operations teams
to guests and devices across properties and brands. The company will demonstrate
its enhanced INTELITY Staff at HITEC
Minneapolis.
New additions to INTELITY
Staff include an enhanced ticketing
system, a more robust content management solution (CMS), in-depth guest
and operations analytics,
and Guest360™, which provides a 360-degree view of guest preferences, designed
to help hotel staff across all departments make the right decisions at
the right time while further personalizing the guest experience. The unified
dashboard, which will be available on mobile and desktop, will provide
staff with access to comprehensive business intelligence and the ability
to streamline daily workflows, seamlessly track, manage, and organize preventative
maintenance and service recovery, and make real-time content
updates.
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“One of the biggest challenges
today’s hoteliers face is being able to connect with their guests in a
personalized manner through digital platforms,” said David Adelson INTELITY
President & COO. “In hospitality, guests naturally expect these types
of highly personal experiences and interactions. INTELITY offers hoteliers
the ability to further bridge the gap between themselves and their guests
by providing them with insights on guests’ preferences and expectations.”
In addition to the newly
expanded offerings, INTELITY
Staff also offers operations teams the ability to manage all on-property
devices, communicate with guests through various channels like chat and
push messaging, and much more. INTELITY’s platform also features the most
robust suite of guest-facing
solutions available on the market and is integrated with over 120 operational
systems including PMS, POS, room controls and loyalty programs through
INTELITY
Connect.
“We’ve taken the best from
the ICE and GEMS™ legacy systems and unified them to make a solution that
is truly exceptional,” said Adelson. “INTELITY is known for providing the
‘best in class’ guest experience solutions, and our staff-facing solutions
are just as comprehensive. We look forward to introducing the industry
to our expanded offerings and further establishing ourselves as the provider
of the most robust hospitality technology platform on the market.”
INTELITY will be attending
HITEC Minneapolis. To schedule a time to experience the INTELITY platform
first hand, please email demos@intelity.com
or visit the INTELITY
website.
About INTELITY
INTELITY is the global provider
of the most advanced hospitality technology platform for the hotel, casino,
cruise, and luxury residential markets. INTELITY offers its customers comprehensive
end-to-end solutions to manage guest experience and staff operations, in
a single platform. In 2018, INTELITY merged with KEYPR yielding a combined
15 years of hospitality experience, rapid growth, and the most complete
hospitality technology platform on the market. For more information, please
visit www.INTELITY.com.
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Media Contact:
Megan
Pope
Vice President of Marketing
INTELITY |
