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Miami,
FL – December 2023 / NewsmakerAlert: SPI
Software, a leading provider of payment processing solutions, has announced
the enhancement of its SPI Connect portfolio of products to offer text
payment functionality. This will help clients collect loan payments, maintenance
fees, and club dues more efficiently and effectively. SPI Connect represents
a suite of a web-based services, including a payment processing platform
that offers a wide range of features, now including the ability to process
online payments from text.
The
new text functionality includes the following features:
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Automated
text reminders: SPI Connect can automatically send text reminders to
customers about upcoming payments. This helps to reduce late payments and
improve cash flow.
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Secure
text payments: Customers can securely make payments using text messaging.
This is a convenient and easy way for customers to pay, while reducing
the risk of fraud.
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Text
payment notifications: SPI Connect can send text notifications to customers
after their payments have been processed. This helps to improve customer
satisfaction and reduce the number of support calls.
“The
enhanced text functionality in SPI Connect is a valuable tool for businesses
seeking to improve their payment collection process. By providing text
payment service solutions to their customers, timeshare resorts and clubs
can expect to see a reduction in late payments, an improvement in cash
flow, plus an increase in customer satisfaction,” said Gordon
McClendon, Chief Executive Officer, SPI Software.
Compelling
Evidence of the Positive Impact of Text Payment Functionality on Financials
A recent
study by the Pew Research Center found that 53% of Americans now use text
messaging as their primary method of communication. This means that text
messaging is the preferred way to reach customers and collect payments.
The
Customer Contact Council learned that businesses offering a text payment
process see a 20% reduction in late payments, which can lead to a significant
improvement in cash flow. Additionally, a study by J.D. Power revealed
that businesses providing text payment solutions see a 10% increase in
customer satisfaction, primarily because customers appreciate the convenience
and ease of text payments.
“SPI
Software is committed to innovative leadership evidenced by our ongoing
commitment to delivering products and services that allow our clients to
thrive. The evidence is overwhelming that text payment functionality can
have a positive impact on employee productivity and the financials of our
clients,” added McClendon.
For
more information about SPI Software, please visit www.SPISoftware.com.
About
SPI Software
SPI
Software is a leading provider of innovative software solutions for
the vacation ownership industry and its related businesses. With a proven
track record of delivering cutting-edge solutions, SPI Software empowers
organizations to streamline operations, enhance efficiency, and drive growth.
Committed to customer success, SPI Software continues to revolutionize
the industry with its comprehensive range of software solutions. SPI Software
is a subsidiary of Kingsway
(NYSE: KFS).
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Media
Contact:
Marge@LennonCommunications.com
for
SPI Software
239-841-0553
LinkedIn
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Announces Acquisition by Kingsway Financial (09/28/23) |