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First Watch has made several notable strides recently in the food allergy and safety space, including developing its quality assurance manager as an AllerTrain Master Trainer and certifying its senior operations leadership team. The restaurant company developed custom food allergy training materials for back-of-house staff to increase awareness and implemented an American National Standards Institute-accredited FoodHandler training program to all frontline employees. In addition to extensive training initiatives, First Watch updated its website with an online interactive nutrition calculator and allergen list by menu item, after partnering with MenuTrinfo to update its nutritional analysis to ensure FDA menu labeling regulatory compliance and help the customer make informed, safe decisions. First Watch also recently updated and improved its in-house allergen workflow process for special dietary requests and is in the process of launching a new online food allergy video through its virtual learning academy to increase knowledge among staff and management in all its restaurants. “We are honored to be selected for this award. It is a true testament to the dedication of the entire First Watch team and our constant efforts to achieve our mission of doing whatever it takes to put our customers first,” said John Zimmermann, vice president of quality assurance and food safety. “We are committed to industry leadership, striving for continuous improvement to ensure a safe dining experience for our customers managing food allergies and all those who choose to dine with us.” “It is a privilege and honor to recognize great leaders in the food service industry for food allergies for the third year in a row. These people and places totally get how important it is to flip the script on food allergies and remove the fear factor. We were able to narrow down this years’ winners from over 80 nominations and are proud to honor the best of the best! Congratulations to all the 2019 winners,” said Betsy Craig, CEO of AllerTrain by MenuTrinfo. First Watch’s carefully curated menu takes an elevated approach to traditional and innovative offerings made to order using farm fresh ingredients. It includes crave-able items such as Avocado Toast, Smoked Salmon Eggs Benedict, Farm Stand Breakfast Tacos and Lemon Ricotta Pancakes. The restaurants offer healthy, flavorful favorites like house-made granola and pico de gallo, organic greens, house-roasted vegetables and cage-free eggs as well as more indulgent, traditional breakfast, brunch and lunch offerings. First Watch serves its entire menu seven days a week from 7 a.m. until 2:30 p.m. The restaurant also offers customers complimentary newspapers and free Wi-Fi Internet access. About
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