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“There is little value in civilian agencies maintaining independent travel management systems. GO.gov is a prime example of how GSA continues to keep front and center the importance of being good stewards of taxpayers dollars,” said GSA Deputy Administrator Stephen Ehikian. “GO.gov is a common sense solution that will relieve agencies of the burden of travel management, helping them be as effective and efficient as possible.”

IBM was awarded a 15-year contract late last year to build and operate the new platform. GSA will begin rolling out GO.gov in November 2025. GO.gov is expected to save up to $131 million in related travel savings annually, and approximately $2 billion in administrative efficiencies, over the life of the contract, by driving use of government-negotiated discounts.

“Common systems are an industry best practice and are proven to drive efficiency, promote compliance, and establish uniform processes across agencies,” said Federal Acquisition Service Commissioner Josh Gruenbaum. “As part of GSA’s OneGov strategy, GO.gov will allow all agencies to accomplish more while spending less, improve performance, provide a better customer experience, and reduce administrative burdens.”

GO.gov represents a paradigm shift in how the federal government manages travel. For the first time, all civilian agencies jointly agreed on requirements and will onboard onto one shared, standardized common system. GO.gov is the first shared service to handle an entire functional business area to deploy in civilian government. This end-to-end civilian travel system will manage booking, authorization, expenses, and reporting. It integrates with travel management companies (TMCs) and is working toward FedRAMP accreditation.

For more information, visit: GO.gov.

About GSA
GSA provides centralized procurement and shared services for the federal government. GSA manages a nationwide real estate portfolio of over 360 million rentable square feet, oversees more than $110 billion in products and services via federal contracts, and delivers technology services that serve millions of people across dozens of federal agencies. GSA’s mission is to deliver the best customer experience and value in real estate, acquisition, and technology services to the government and the American people. For more information, visit GSA.gov and follow us at @USGSA.

Media Contact:
GSA Press
press@gsa.gov