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This year, from the 17 outstanding finalists across categories ranging from safety and security to owner relations and team member development, five emerged as ARDA Award winners—a testament to the passion, purpose, and dedication that defines the Grand Pacific Resorts culture.

“Our people are the heart of Grand Pacific Resorts, and these honors are a tribute to the care and commitment they bring to every guest interaction,” said Nigel Lobo, RRP, Chief Operating Officer of Grand Pacific Resorts. “We’re thrilled to celebrate their accomplishments and the lasting impact they have on our Owners, Guests, and the industry at large.”

The ARDA Awards represent the highest level of recognition in the vacation ownership space, honoring professionals who set the standard in service, innovation, and leadership. Grand Pacific Resorts is proud to be counted among the industry’s most celebrated companies again this year.
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• Noyan Süel & Aric Luis – Safety and Security Professional Team
• Estrella Sillas – Housekeeping Team Member
• Josh Rowley – Resort Operations Team Member
• Bryan Boyd – Training & Development Professional
• Victor Arreola – Owner/Customer Relations Manager

Finalists and winners traveled to the ARDA Spring Conference in Orlando, Florida, where they joined peers from across the industry for networking, professional development, and a spirited celebration of excellence. From breakout sessions to the glittering awards gala, the event underscored the industry’s ongoing evolution—and the people driving it forward.

One of this year’s winners, Victor Arreola, shared, “It’s incredibly meaningful to be recognized by ARDA, but the true highlight has been celebrating alongside such an amazing team. We lift each other up, and that’s what makes this recognition so special.”

From safety protocols to personalized service, and from leadership development to behind-the-scenes excellence, Grand Pacific Resorts’ finalists and winners reflect the wide-reaching impact of empowered associates working together with one shared mission: to create experiences worth sharing.

About Grand Pacific Resorts
Grand Pacific Resorts creates experiences worth sharing for over 100,000 owner families and tens of thousands of loyal guests every year. With more than 20 managed resorts stretching from the shores of Kauai to the mountains of Lake Tahoe and across premier California destinations, the company delivers customized resort management while preserving the individual character of each property. For more than three decades, Grand Pacific Resorts has cultivated a legacy of heartfelt hospitality, with owners and guests returning year after year. Learn more at GrandPacificResorts.com.

Media Contact:
Lisa Wanzenried
VP of Marketing & Communications
LinkedIn

Previous Release: Grand Pacific Resorts Honors 2024 BE EPIC Champions at the 2025 Best of the Best Gala (03/11/25)