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Royal
Holiday Vacation Club Recognized by
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the
American Resort Development Association
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Selected as Finalists
in Three ARDY Award Categories
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Mexico
City, MX – May 2019 / Newsmaker Alert / Royal
Holiday Vacation Club has been named a Finalist in the American Resort
Development Association (ARDA) Award Program (the ARDYs) in three categories.
This is the fourth consecutive year the company has been a finalist in
numerous ARDA Award Categories. Finalists are selected from hundreds of
nominations.
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 Shining
a light on Royal Holiday’s extraordinary call center operations, ARDA named
Angelica Vela as a top Call Center Leader and the Call Center itself also
was awarded a Finalist slot. The Call Center team is made up of a very
heterogeneous group of 150 middle managers with different professional
backgrounds that complement each other: Hospitality, Airline Representatives,
Communicators, Administrators, Psychologists and Sales persons. This mix
strengthens the team. Also, it is a group with different ages and genders.
They all have multi-language proficiency particularly In Spanish, English,
French, Portuguese and German.
Angelica
Vela leads the team. She has unified her team and set them up for success
every step of the way. Her 20 years of experience working in call centers,
her bachelor’s degree in Hospitality with a Diploma in Management Skills,
three Coaching certifications (Executive, Life and Groups) and multiple
courses of Improvisation, Organization, Call Center Metrics, Negotiation
and Conflict Management.
Also
featured as a leader in Advertising, Promotion and Communications was Royal
Holiday’s Video Production: Sales Film. The film focused Royal Holiday’s
Park Royal Hotels & Resorts, a hotel chain with 13 properties on the
best beaches in Mexico, Miami, Buenos Aires and Palmas del Mar, Puerto
Rico, belonging to Royal Holiday Group. Park Royal offers a wide selection
of comfortable luxury, beach and city hotels, equipped with every comfort
and excellent service. Its properties are designed for tourists traveling
alone, as a couple, or as a family, as well as business travelers. Its
hotels offer comfortable facilities with all-inclusive or European plan
and all have a great location.
Park
Royal Hotels & Resorts has grown in recent years by acquiring new properties
in different locations. The film featured the hotel’s four categories:
Grand Park Royal Luxury Resorts, Park Royal Beach Resorts, Park Royal Homestay
and Park Royal City.
Royal
Holiday Vacation Club, founded in 1983 offers its members more than 180
Luxury Beach Resorts, Hotels around the world, fully equipped condos as
well as more than 3,000 different cruises. The points based vacation club
membership operator and resort developer has approximately 110,000 members
from 52 countries.
Rosario
Rodriguez Rojo, CEO of Royal Holiday Vacation Club said, “The ARDA
Awards is a vibrant competition with major brands competing along side
less well known entities. It truly was an honor to have this recognition
and to find ourselves in the company of such highly qualified recipients.”
Winners
of the coveted “ARDY” Award were announced at the industry association’s
annual gathering, ARDA World 2019 in Orlando, FL.
About
Royal Holiday Vacation Club
Royal
Holiday Vacation Club is Mexico City-based timeshare vacation club
that is proud to have over 100,000 members in 52 countries and is committed
to offering the highest standard in quality service in the best hotels,
affiliated resorts, condos, villas, international timeshares and cruise
ships. Because of the many destinations and vacation offerings it provides,
this nominee can meet and satisfy any vacationer’s needs year after year.
Royal Holiday caters to every demographic (age, lifestyle, nationality,
single, married, families) and offers 180 destinations from the US to Canada,
to Mexico, to the Caribbean, to South America, to Europe and other continents.
Royal Holiday not only offers timeshare, condo and hotel options, but also
cruises in popular destinations. By positioning itself as a points-based
vacation club, this nominee guarantees its customers that they will be
able to experience any kind of vacation they want year after year by adapting
to their personal needs as they change over time. By embracing a wide range
of demographics, lifestyles, locations and vacation styles, Royal Holiday
(www.Royal-Holiday.com)
provides lifelong vacations to all of its members.
Company
Contact:
Gabriela
del Callejo Llerenas
Royal
Holiday Vacation Club
+52
(55) 5627 8880 ext. 2006
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Media:
Georgi
Bohrod, RRP
619-255-1661 |
