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“Keep Your Hotel Open
Virtually”
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Santa
Fe, NM – March 2020 / Newsmaker Alert / Travel
Outlook Premium Reservation Call Center, a virtual hospitality company
specializing in voice reservations, is announcing a campaign to assist
hotels to stay open for business during the Covid-19 crisis.
With
agents trained in sales by Kennedy
Training Network and tested by Forbes Five Star, Travel Outlook is
the premier call center specializing in voice services, with an extensive,
elite client list that includes Viceroy Hotel Group, Columbia Hospitality,
KSL Resorts, Outrigger, Irvine Company, Highgate Hotels, Pegasus, and others.
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Travel
Outlook has always been virtual, with reservation specialists working from
home offices. The current campaign will have trained specialists answering
calls for businesses closed in response to the Covid-19 crisis.
John
Smallwood, Travel Outlook CEO, explained why hotels might consider
this service. “This crisis will eventually subside, and the time to prepare
for the return of new business is now”, Smallwood says, “our team can help
to ensure that once the crisis subsides and your hotel starts operating,
you will have received every future reservation.”
Smallwood
continues: “greet callers with a smile and warm service, rather than with
a recorded message with bad news”, he says. “Your relationship with your
guests is even more important than ever. Stay in close contact with anxious
guests and provide reassurance with a positive message about a bright future,
and when things turn around having our team in place offers the luxury
of avoiding immediate fixed payroll cost in reservations.”
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Travel
Outlook has created a special offer to support hotels through the Covid-19
crisis. Components of the offer include:
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No onboarding
fees
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Per-minute
rates of less than $1.00
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No minimum
contract length, and
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No minimum
call volume
All calls
will be answered by work-from-home agents trained in hospitality.
For
additional information, visit www.TravelOutlook.com/openvirtually,
or contact:
Company
Contact:
John
Smallwood, CEO
Travel
Outlook Premium Reservations Call Center
Email:
openvirtually@traveloutlook.com
Phone:
844-TRAVELOUTLOOK (844-872-8356)
Media
Contact:
Raul
Vega
LEVEL
5 Hospitality
www.LEVEL5hospitality.com |